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Best consumed within two weeks from the production date. Keep refrigerated and check for freshness before drinking.
What makes our cold brew unique special is the way its taste transforms over time.
Initially smooth and bold, it develops into a livelier, more layered flavor with each passing day.
Drink 100 ml for a mild, steady boost — or increase the amount for a stronger lift.
We recommend starting with a smaller amount and adjusting gradually to find what works best for your body and needs.
L-theanine is a naturally occurring amino acid most commonly found in green tea. It’s known for its calming effects without causing drowsiness and is popular for promoting relaxation, focus, and stress reduction.
Up to 1,200 mg per day is considered safe based on available data – or equivalent to 6 bottles of Afterdark.
The same with any other food or drink, Afterdark feels different for everyone. For some, it’s a mind-easing experience, while for others, it’s an uplifting joy.
Your unique mental state, hormones, sleep quality, and stress levels all influence how Afterdark affects you.
Anytime – morning, afternoon, evening or even midnight.
Though the best and most enjoyable time to drink Afterdark are during your activities, socializing with friends, or relaxing in your leisure time.
Most people begin to feel the effects within about 30 minutes of drinking.
Absolutely — feel free to mix it with sugar, milk, or anything else you enjoy.
“Science-backed” means the benefits or claims are supported by scientific research or studies. It indicates that evidence from experiments or clinical trials has shown the product or ingredient to be effective or reliable.
Peer review helps ensure the research is credible, accurate, and unbiased. It adds a layer of quality control, making sure the findings are based on solid evidence — not just opinions, marketing, or untested theories. When something is science-backed, it means there’s real data to support how and why it works.
Yes, it’s completely safe. Sedimentation is natural in cold brew coffee, especially when combined with ingredients like L-theanine. What you’re seeing are simply tiny particles settling at the bottom — it doesn’t affect the quality, taste, or safety of the drink. This occurs because we don’t use industrial machinery; every batch is small, hand-crafted, and minimally processed to preserve quality.
“dark mode” is another way of saying “flow state.” It doesn’t mean you’re going into actual darkness — it simply refers to being in the zone, where your mind feels clear, calm, and engaged in whatever you’re doing.
Not like a magic potion — it won’t generate ideas on its own.
Afterdark is designed to support your creative pursuits by enhancing the overall experience — whether you’re brainstorming, designing, making music, or simply getting in the zone.
If you’re pregnant, breastfeeding, or taking any medication, we recommend consulting your healthcare provider before using this product. While our ingredients are generally well-tolerated, it’s always best to get personalized advice from a medical professional.
Once your order ships, you’ll receive a confirmation email with a tracking link. Just click the link to see real-time updates on your delivery. If you didn’t receive the email, check your spam folder or contact our support team.
Delivery times depend on the shipping method you choose. However, most orders are typically delivered within 2-3 business days from the time of purchase. While carrier delays are rare, they can happen — if they do, our support team is here to help.
We offer a variety of secure and convenient payment methods, including:
(TBD)
We currently ship within Indonesia only. We’re working on expanding our reach, so stay tuned for international shipping updates in the future!
If you need to update your shipping details, please contact us as soon as possible after placing your order. If your order hasn’t shipped yet, we’ll do our best to make the change. Once an order has been processed or dispatched, changes may no longer be possible.
If something’s not right with your order, we’re here to help. Please contact our support team with your order number and a brief description of the issue — we’ll review it promptly and work to make it right.
If you’re reaching out outside our standard hours (Monday–Friday, 9 AM–4 PM EST) or contacting us over the weekend, feel free to leave a message. In the meantime, check out our FAQs for quick answers and support.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect. Providing photos and your order number helps us resolve the issue faster. We’ll evaluate the situation and work quickly to make it right.
To arrange please get in touch with hello@blackletter.id
We currently accept refunds but do not offer exchanges. If you’d like a different item, the best approach is to request a refund for your original purchase and, once it’s approved, place a new order separately.
Certain items cannot be returned, including custom products (such as special orders or personalized items). We also do not accept returns for opened products. If you’re unsure whether your item is eligible for return, please contact us and we’ll be happy to assist.
Once we receive and inspect your return, we’ll notify you whether your refund has been approved. If approved, the amount will be automatically refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund. Shipping costs are non-refundable unless the return is due to an error on our part.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible, your item must be in the same condition as when you received it — unworn or unused, with tags, and in its original packaging. You’ll also need your receipt or proof of purchase.
To start a return, please contact us at hello@blackletter.id. If your return is approved, we’ll send you a return shipping label along with instructions on how and where to send your package. Please note: Items sent back without first requesting a return will not be accepted.